Shipping policy

SHIPPING POLICY

At Companion Miles, we work with trusted fulfillment partners and suppliers to deliver your order directly to you.

Processing and Delivery

Processing and delivery times vary by product and supplier. Estimated shipping rates and delivery information will be displayed at checkout when available. Delivery dates are estimates and are not guaranteed.

Shipping Costs

Shipping charges, when applicable, are calculated and displayed at checkout before you complete your purchase.

Multiple Shipments

Because products may be fulfilled by different suppliers, an order containing multiple items may arrive in separate packages and at different times. You will not be charged additional shipping beyond the amount shown at checkout because an order is sent in multiple packages.

Tracking

When tracking information is provided by the carrier or fulfillment partner, it will be sent to you after your order ships.

Incorrect Addresses

Please make sure your shipping address is accurate before submitting your order. Contact us as soon as possible if you discover an error. Once an order has entered fulfillment, we may not be able to change its shipping address.

Delays

Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery times.

Questions

If you have questions about your shipment, contact Companion Miles at gjalford62@gmail.com.